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Restaurant customer experience gets talked about as ambiance, service and loyalty programs. Most guides built around the idea start the clock the moment a guest sits down. For a lot of guests, the

Opening a restaurant happens in a fairly fixed order, whether you’re aware of it or not: concept, funding, paperwork, then everything physical. Most restaurant opening guides cover that order in detail and then

A high volume restaurant is one that handles a large number of guest interactions in a short window of time: tables filling fast, phones ringing during the rush, online orders stacking up while