BONNIE IS NOW AVAILABLE ON WHATSAPP
FRANK
FRANK is user-friendly restaurant software that brings reservations, table planning, guest data and online payments together. It helps restaurants fill more tables, reduce no-shows and spend less time on admin. More guests. More margin. More time.
Bonnie answers every call and WhatsApp message 24/7 and books straight into FRANK. Guests get their confirmation on WhatsApp, whilst your team stays with the guests at the table.
Supported features
- Create, modify and cancel reservations
- Live availability check before every booking
- Alternative times when fully booked
- Deposit-required reservations supported
- Reservations found by phone number or guest name
- Allergies and dietary notes added to the reservation
- WhatsApp confirmations sent to guests on your behalf
- Smart handoff for large groups and special requests
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WHO IS THIS FOR?
Built for restaurants using FRANK to manage reservations.
Frequently asked questions
Everything you need to know about Bonnie. And more.
How do I connect FRANK to Bonnie?
During setup, you link your FRANK account in a few clicks. In the app you configure Bonnie around your availability, party size limits, and service preferences. Most restaurants are live within a day.
Can Bonnie book directly into FRANK?
Yes. Bonnie books directly into your FRANK calendar in real time, via phone or WhatsApp. The reservation appears just as if your team had taken it manually.
Can Bonnie handle deposit-required reservations?
Yes. Bonnie handles bookings that require a deposit and sends the payment link to the guest via WhatsApp automatically. For last-minute reservations, deposits can be waived within a configurable time window.
What happens if the restaurant is fully booked, and the enquiry is for the same night?
Bonnie checks availability before confirming. If the requested slot isn’t available, it suggests alternative times. When no availability exists, Bonnie offers to transfer the caller so your team can make the call.
If you’re part of a group, Bonnie can suggest another venue and keep the revenue within the group.
Does this integration work with the free trial?
Yes. The FRANK integration is available from day one. You can test it fully before committing.