BONNIE IS NOW AVAILABLE ON WHATSAPP
LightSpeed
Now take reservations by phone automatically, straight into Zenchef.
Take reservations with Zenchef’s booking widget and let Bonnie handle the phone.
With the integration between Bonnie and Zenchef, every call your team can’t pick up still becomes a booking, synced straight into your reservation system.
Supported features
- Create, cancel, modify reservations
- Look-up and matching of guest profiles deposits
- WhatsApp confirmations sent to guest on your behalf
Integration details
WEBSITE
LOCATIONS OPERATED IN
- Operates globally
Our integrations
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WHO IS THIS FOR?
Built for restaurants using Zenchef to manage reservations.
Frequently asked questions
Everything you need to know about Bonnie. And more.
How do I connect [Integration Name] to Bonnie?
Yes. Bonnie recognises high-value inquiries like events, large groups, or private dining requests and either handles them directly or routes them to the right person on your team with full context. Not able to pick up? Bonnie will validate the request, tell the caller that the ball is in your court and send the captured info to your events email address.
Can Bonnie [key action, e.g. "book directly into Zenchef"]?
Bonnie can suggest alternative times around their request. If they need that specific slot or it’s a judgment call, Bonnie transfers them to your team with full context. You stay in control when flexibility matters.
What happens if [edge case, e.g. "the restaurant is fully booked"]?
Absolutely. That’s when Bonnie is most valuable. While your team focuses on guests onsite, Bonnie handles all incoming calls and reservations without interruption.
Does this integration work with the free trial?
Yes. You provide the information once during setup, and Bonnie answers questions about opening hours, menu items, allergies, parking, terrace availability, and more. Consistently and instantly, when needed Bonnie will send a WhatsApp including relevant information and links.