BONNIE IS NOW AVAILABLE ON WHATSAPP
The same Bonnie that answers your calls, now on WhatsApp too.
WhatsApp is the world’s most widely used messaging app, with over two billion users. It’s where your guests already are, the channel they prefer, and the one they’ll actually respond to.
Bonnie handles every inbound WhatsApp conversation 24/7, just as it handles every call. Guests can reach out, ask questions, make reservations, and get confirmation, all without a single email or phone call. The same intelligence, the same guest experience, available around the clock via tex
Supported features
- 24/7 inbound WhatsApp conversations
- Reservations, FAQs, and confirmations handled automatically
- Follow-up messages after every call
- Fully integrated with all reservation systems
- Customisable widget via Bonnie’s SDK
- List WhatsApp as a contact channel on Google
- Reduces unnecessary email back-and-forth
- Works across 35+ languages
Integration details
WEBSITE
LOCATIONS OPERATED IN
- Operates globally
Our integrations
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WHO IS THIS FOR?
Built for restaurants using Zenchef to manage reservations.
Frequently asked questions
Everything you need to know about Bonnie. And more.
How do I connect [Integration Name] to Bonnie?
Yes. Bonnie recognises high-value inquiries like events, large groups, or private dining requests and either handles them directly or routes them to the right person on your team with full context. Not able to pick up? Bonnie will validate the request, tell the caller that the ball is in your court and send the captured info to your events email address.
Can Bonnie [key action, e.g. "book directly into Zenchef"]?
Bonnie can suggest alternative times around their request. If they need that specific slot or it’s a judgment call, Bonnie transfers them to your team with full context. You stay in control when flexibility matters.
What happens if [edge case, e.g. "the restaurant is fully booked"]?
Absolutely. That’s when Bonnie is most valuable. While your team focuses on guests onsite, Bonnie handles all incoming calls and reservations without interruption.
Does this integration work with the free trial?
Yes. You provide the information once during setup, and Bonnie answers questions about opening hours, menu items, allergies, parking, terrace availability, and more. Consistently and instantly, when needed Bonnie will send a WhatsApp including relevant information and links.